Refund & Returns Policy 🎃✨

Hey there, Spitefully Sweet Friend!

We hope you adore your spooky cute purchases as much as we loved creating them! But we understand that sometimes things just don’t work out. No worries – our friendly monsters are here to help with any refunds or returns.

Returns 🔄

Not quite what you expected? No problem! Here’s how our return process works:

1. Eligibility: Items must be returned within 14 days of delivery in their original condition and packaging.

2. Request: Contact us at Info@spitefullysweet.com with your order number and the reason for your return.

3. Instructions: We’ll send you detailed instructions on how to ship your item(s) back to us.

4. Inspection: Once we receive your item(s), our team will inspect them and process your return.

5. Refund/Exchange: If everything looks good, we’ll issue your refund or exchange within 10 days.

Please note: Custom or personalized items are non-returnable unless they arrive damaged or defective.

Refunds 💳

Expecting a refund? Here’s what you need to know:

- Once we receive and inspect your return, we’ll notify you via email.

- If approved, your refund will be processed and a credit will automatically be applied to your original method of payment within 10 days.

- Shipping costs are non-refundable unless the return is due to our error.

Exchanges 🔄

Need a different size or color? We’ve got you covered! Simply follow the return steps above and let us know you’d like an exchange. We’ll ship out the new item as soon as we receive the original.

Damaged or Defective Items 🚨

Oh no! Something arrived broken? We’re so sorry! Please contact us immediately at Info@spitefullysweet.com with photos of the damaged item, and we’ll make it right faster than a witch on a broomstick.

Need Help? 🆘

If you have any questions or need further assistance, don’t hesitate to reach out to us at Info@spitefullysweet.com. We’re here to help and ensure your experience is nothing short of magical.

Thank you for being part of the Spitefully Sweet family. We’re committed to spreading spooky sweetness and keeping our customers enchanted!

With spooky sweetness,

Persephone & The Spitefully Sweet Team 🕸️👻